<style id="elementor-post-834">.elementor-834 .elementor-element.elementor-element-4902b9a:not(.elementor-motion-effects-element-type-background), .elementor-834 .elementor-element.elementor-element-4902b9a > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url("https://neomeet.fi/wp-content/uploads/2021/04/about_us_bg.png");background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-834 .elementor-element.elementor-element-4902b9a > .elementor-container{min-height:60vh;}.elementor-834 .elementor-element.elementor-element-4902b9a{transition:background 0.3s, border 0.3s, border-radius 0.3s, box-shadow 0.3s;padding:10px 0px 40px 0px;overflow:visible;}.elementor-834 .elementor-element.elementor-element-4902b9a > .elementor-background-overlay{transition:background 0.3s, border-radius 0.3s, opacity 0.3s;}.elementor-834 .elementor-element.elementor-element-ff64e07{--spacer-size:6.2em;}.elementor-834 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0px;}}</style>{"id":834,"date":"2020-06-12T11:13:46","date_gmt":"2020-06-12T08:13:46","guid":{"rendered":"http:\/\/neomeet.enventer.com\/?page_id=834"},"modified":"2021-09-18T20:20:48","modified_gmt":"2021-09-18T17:20:48","slug":"video-conferencing-faq","status":"publish","type":"page","link":"https:\/\/neomeet.fi\/en\/video-conferencing-faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"834\" class=\"elementor elementor-834\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4902b9a elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4902b9a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-94d2df0\" data-id=\"94d2df0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff64e07 elementor-widget elementor-widget-spacer\" data-id=\"ff64e07\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5386d9 elementor-widget elementor-widget-heading\" data-id=\"e5386d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-250b137 elementor-widget elementor-widget-heading\" data-id=\"250b137\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">We provide our customers with support for all their meeting needs. The easiest way to find an answer is finding it in our FAQ <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-00512bf\" data-id=\"00512bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-06815ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"06815ad\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e002b1\" data-id=\"6e002b1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f43319a elementor-widget elementor-widget-heading\" data-id=\"f43319a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ - Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e4efe elementor-widget elementor-widget-heading\" data-id=\"a3e4efe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">On this page you will find answers to frequently asked questions about using Neomeet.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5522371 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"5522371\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6ad3d78b40573\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-56a5db86ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-56a5db86ad3d78b40573\" aria-expanded=\"true\" aria-controls=\"Collapse-56a5db86ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">Where do I see future and past meetings?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-56a5db86ad3d78b40573\" class=\" show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">You can view upcoming and past meetings via the \u201cupcoming meetings\u201d and \u201ccondominium archives\u201d icons in Neomet\u2019s main menu.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can access the main menu at www.kokouskutsu.fi, or via a link in your e-mail or text messages.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-be0e2876ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-be0e2876ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-be0e2876ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">Where can I attend the meeting?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-be0e2876ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">You can participate in the meeting on any device with an Internet connection and a working browser. You can join via the link in the e-mail or with your phone number at www.kokouskutsu.fi.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You need a microphone to be able to attend the meeting.<\/span><\/p>\n<p><span style=\"font-weight: 400\">We recommend using Neomet with Google Chrome, Mozilla Firefox or Microsoft Edge to ensure the best user experience.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-a91a8356ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a91a8356ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-a91a8356ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">What do I need in order to attend the meeting?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a91a8356ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">You do not need to download a separate program or application. Neomeet is browser-based software that only requires an internet connection and a web browser. However, you will also need a microphone and speakers \/ headphones for the actual meeting if you are on a computer. On a smartphone and tablet, these are usually found on their own.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-f51bdce6ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f51bdce6ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-f51bdce6ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">How do I participation by letter or e-mail?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f51bdce6ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-3-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">If a shareholder has announced his \/ her position on the matters to be discussed at the Annual General Meeting in advance, for example by post, but does not participate in the meeting through Neomeet, the shareholder's position may still be taken into account in the system.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In this case, the trustee may add a shareholder to be present and conduct any voting on behalf of the shareholder. It must be noted separately in the minutes that the person was not actually present at the meeting.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ada5a126ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ada5a126ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-ada5a126ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">How does the meeting progress?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ada5a126ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-4-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">The organizer starts the meeting from its own interface. The attendee joins the meeting on their own phone or computer. You can join the meeting via an e-mail or phone text link.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Once you have joined the meeting, the meeting will proceed automatically as the organizer takes it forward step-by-step.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-81990a76ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-81990a76ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-81990a76ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">How does voting work?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-81990a76ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-5-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">Voting opens automatically when the administrator activates voting.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-694c3416ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-694c3416ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-694c3416ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">How does the vote counting work?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-694c3416ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-6-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">Share-based means that the number of votes is given in proportion to the shares.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Share-based means that each share group carries one vote.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Vote per person means that each participant has one vote.<\/span><\/p>\n<p>\u00a0<\/p>\n<p><b>Voting policy<\/b><\/p>\n<p><b>Open<\/b><span style=\"font-weight: 400\"> means that votes are cast in public and meeting participants can see what each is voting for.<\/span><\/p>\n<p><b>Closed<\/b><span style=\"font-weight: 400\"> means that the votes cast are hidden from other participants in the meeting.<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p><b>Vote cutter<\/b><\/p>\n<p><span style=\"font-weight: 400\">According to the Housing Companies Act, the number of votes of a shareholder in a vote held at a general meeting is not more than one-fifth of the total number of votes represented at the meeting, unless otherwise provided in the articles of association. A statutory vote cutter means that if groups of shares held jointly by one person or the same entities alone account for more than 20% of the voting rights, the vote cutter will apply.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Source: Kiinteist\u00f6liitto<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ec9fa9c6ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ec9fa9c6ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-ec9fa9c6ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">Neomeet does not recognize my microphone<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ec9fa9c6ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-7-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ol>\n<li><span style=\"font-weight: 400\"> Check that your microphone is connected to the device and that it is allowed from the browser.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">When the site asks permission to use the microphone, press the allow button to grant permission:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400\"> Refresh the site by clicking the \u2018refresh\u2019 button next to your browser\u2019s address bar or by pressing F5 on your keyboard.<\/span><\/li>\n<li><span style=\"font-weight: 400\"> If the previous steps do not help, there may be a problem with your firewall. Using the Neomeet requires that you have outbound UDP ports 10,000 to 50,000 open. Contact your IT administration and ask about the possibility of allowing this network traffic on your ports. You can instruct the IT administration to contact support@neomeet.fi.<\/span><\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<p><b>Others cant hear me<\/b><\/p>\n<p><span style=\"font-weight: 400\">If your voice is not heard, check if you have been muted by the housing manager or if your own mute function is on.<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00a0\u00a0<\/span><\/p>\n<p><b>My connection was lost during the meeting, what should I do?<\/b><\/p>\n<p><span style=\"font-weight: 400\">No worries. To get back to the meeting, use the link in your email or phone again. You select an ongoing meeting and you are back in the meeting.\u2003<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-8a2c3946ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8a2c3946ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-8a2c3946ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">How do I sign the document?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8a2c3946ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-8-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">The Neomeet program enables digital signing. You can sign from the \u201congoing inspections\u201d menu in the main menu.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you are physically present at the meeting, you can check and sign the minutes on the property manager\u2019s machine.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The minutes will be mailed in hard copy to your home address for signature.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can access Neomeet via a link in your email or text message.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-9-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-d0bbf976ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d0bbf976ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-d0bbf976ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">Where can I find the documents of previous meetings?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d0bbf976ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-9-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">By logging in to the Neomeet website, you will find a section on the front page that reads Housing Company Archives. By selecting the housing association to which the document relates, you can browse the meeting archive of the housing association.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-10-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-5298d9d6ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-5298d9d6ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-5298d9d6ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">How do I make a power of attorney?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-5298d9d6ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-10-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">Start by selecting the upcoming meeting in Neomet for which you want to make a credential. The following menu asks how you want to attend the meeting. In this section, select a proxy.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The digital power of attorney must be made at least 30 minutes before the start of the meeting.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">For more information, click here: shareholder guide<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-11-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-85bc4026ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-85bc4026ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-85bc4026ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">I have received a power of attorney meetings, how to act?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-85bc4026ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-11-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">The authorized person will receive a message in their e-mail and \/ or telephone. The message indicates who he represents and the time of the meeting. The message is accompanied by a joining link that allows him to join the meeting specified by proxy.<\/span><\/p>\n<p><span style=\"font-weight: 400\">It is a good idea to submit paper proxies to the property manager before the meeting or at the latest at the beginning of the meeting, in which case the property manager can add an authorized representative to the system.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-12-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-1bb121e6ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-1bb121e6ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-1bb121e6ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">Attending using the purchase contract of the property<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-1bb121e6ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-12-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">The deed of sale acts as a power of attorney, and the property manager adds the voting rights of the old owner to the new owner before or at the beginning of the meeting. After submitting a new deed of sale to the trustee, he can add you as a shareholder and thus make your vote heard at the meeting.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If a shareholder dies, his\/her right to participate passes to the estate. We recommend that the shareholders of the estate elect one representative either from among themselves or, for example, an external liquidator. Shareholders must submit proxies, which are known to the elected representative, to the property manager before or at the beginning of the meeting. The trustee puts the proxies in the system and thus authorizes the elected representative to exercise the voting right of the estate. The elected representative may attend the meeting normally through Neomeet or on site.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-13-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-f7948906ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f7948906ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-f7948906ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">How to vote in advance?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f7948906ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-13-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">If a shareholder has announced his \/ her position on the matters to be discussed at the Annual General Meeting in advance, for example by post, but does not participate in the meeting through Neomeet, the shareholder's position may still be taken into account in the system.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In this case, the trustee may add a shareholder to be present and conduct any voting on behalf of the shareholder. It must be noted separately in the minutes that the person was not actually present at the meeting.\u2003<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-14-5522371\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-44457156ad3d78b40573\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-44457156ad3d78b40573\" aria-expanded=\"false\" aria-controls=\"Collapse-44457156ad3d78b40573\">\n                            \n                            <span class=\"ekit-accordion-title\">Is remote participation legal?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-44457156ad3d78b40573\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-14-5522371\" data-parent=\"#accordion-6ad3d78b40573\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span style=\"font-weight: 400\">n the Articles of Association, it is possible to allow participation in the Annual General Meeting also with the help of a technical aid. The company's Board of Directors may also make a decision on the matter, unless otherwise provided in the Articles of Association.<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f4858f elementor-align-right elementor-widget elementor-widget-button\" data-id=\"5f4858f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/neomeet.fi\/en\/ota-yhteytta\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"FAQ We provide our customers with support for all their meeting needs. The easiest way to find an answer is finding it in our FAQ [&hellip;]","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","footnotes":""},"class_list":["post-834","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Best Video Conferencing &amp; Screen Sharing Software FAQs - Neomeet<\/title>\n<meta name=\"description\" content=\"Frequently asked questions about using Neomeet, the best software for web based video conferencing, screen sharing, webinar, virtual online meeting and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/neomeet.fi\/en\/video-conferencing-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Best Video Conferencing &amp; Screen Sharing Software FAQs - 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